FAQ

Each order is processed within 2–3 business days. Custom furniture may require additional lead time, which will be clearly indicated on the product page.

Yes. We currently ship to most regions worldwide. Shipping fees and delivery times vary depending on destination and product size.

Absolutely. Once your order ships, you’ll receive a confirmation email with tracking details.

Dust regularly with a soft cloth and avoid direct sunlight or excessive humidity. For deeper cleaning, use a gentle wood-safe oil or conditioner once every few months.

Most cushion covers are removable and can be dry-cleaned or gently hand-washed. Always refer to the specific care label included with each item.

Yes, many of our collections offer customizable options for size, color, and finish. Contact us for details or design assistance.

We work with trusted partners who share our values of sustainability and craftsmanship — sourcing responsibly harvested wood, natural fibers, and eco-friendly finishes.

Reach out anytime at hello@woodstockhome.comBecause every detail matters, and every question deserves a thoughtful answer.

Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.

We are unable to accept returns on certain items. These will be carefully marked before purchase.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.